Frequently asked questions

What is Maurten?

Maurten is a sports nutrition company — enabling humans to become greater athletes with digital tools built to improve performance and a fueling system based on
Hydrogel Technology. Combining research–driven development alongside athlete feedback, Maurten fuels athletes of all levels.
What is Hydrogel Technology and why does it matter?

When Maurten fuel reaches the acid in your stomach, it turns into a gel. The gel encapsulates the carbohydrates and carries them through the stomach to the intestine, where they are absorbed. This helps you take in more carbohydrates during hard efforts with less risk of bloating, sloshing or stomach distress.
Who is Maurten for?

Maurten products are developed to fuel athletes of all levels — from elite to age groupers.
What makes Maurten different

Maurten uses Hydrogel Technology — allowing runners to consume more carbohydrates per hour while being easy on the stomach. The hydrogel encapsulates the
carbohydrates — making it easier for them to transit quickly through the stomach to the intestines where they are absorbed and used as fuel.
What types of products does Maurten offer?

 Maurten offers a range of sports fuel developed to fuel both training and racing — including hydrogel-based Gel, Drink Mix, and Bicarb, plus Solid bars.
What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. Our return policy lasts 14 calendar days. If 14 calendar days have passed since you received your purchase, unfortunately, we cannot offer you a refund or exchange.

  • In the case of any manufacturing defect, we will be responsible for repairing or replacing the product.

Click here for the return & refund Policy
When will I get my order?

While we strive to deliver your order in a timely manner, please note that deliveries to out-of-city limit areas may require additional time. The delivery timeframe will depend on various factors such as distance, shipping partner availability, and local customs or regulations. Rest assured, we will make every effort to get your order to you as soon as possible.

SHIPPING METHOD ESTIMATED DELIVERY TIME UAE 

  • (Inside City Limits) 1-3 Business Days 
  • UAE (Out City Limits)  3-5 Business Days
  • International Shipment:  3-5 Business Days
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
International shipping & cost?

For deliveries outside of the UAE, import charges, customs duties, and public charges may apply in the country of destination. These costs are to be borne by the Customer. Maurten.ae has no influence on these fees.

Any shipping prices given at checkout are purely estimates and can differ in reality, the customer service will be in contact if any extra payments to cover shipping need to be made or any refunds on shipping need to be made.

Please contact us if you have any questions on this at  Info@maurten.ae