Shipping Policy

Thank you for visiting and shopping at Maurten. Check out our shipping terms below so you know what to expect before you get out on the road with your new gear.

Shipping Rates & Delivery Estimates
Delivery dates and charges are not fixed, therefore they are subject to change depending on the location of delivery. 

Out-Of-City Delivery Charges
For customers residing within city limits in UAE, we offer free shipping services based on order value. However, please note that for deliveries to out-of-city limit areas, additional delivery charges will be applicable.

Out-of-city limit areas are determined based on the geographical boundaries set by our shipping partners and the areas they cover.

Delivery Timeframes
While we strive to deliver your order in a timely manner, please note that deliveries to out-of-city limit areas may require additional time. The delivery timeframe will depend on various factors such as distance, shipping partner availability, and local customs or regulations. Rest assured, we will make every effort to get your order to you as soon as possible.

SHIPPING METHOD ESTIMATED DELIVERY TIME
 UAE (Inside City Limits) – Local Courier  1-3 Business Days
 UAE (Out City Limits) – Local Courier  3-5 Business Days
International Shipment 3-5 Business Days

 

    Shipping Contact, Responsibilities and Expectations

    Wolfi’s ships to addresses across the world. To enquire further about international shipping email us at Info@maurten.ae. We may be able to pull some strings and get you riding wherever you are in the world. Wolfi’s is not responsible for the third party couriers, last-mile couriers or third party agency involvement be they governmental or otherwise. If such companies affect and delay the delivery of products, Wolfi’s is not responsible. We will do our best to help you resolve any issues so please contact Info@maurten.ae

    Shipment Confirmation & Order Tracking

    You will receive a shipment confirmation email containing your tracking number(s) once your order has been shipped. The tracking number will be active within 24 hours. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Wolfi's reserves the right at any time after receipt of your order to accept or decline your order for any reason. Wolfi’s reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verification or information before accepting any order.

    INTERNATIONAL SHIPMENTS & EXPORT

    For deliveries outside of the UAE, import charges, customs duties, and public charges may apply in the country of destination. These costs are to be borne by the Customer. Maurten.ae has no influence on these fees.

    Any shipping prices given at checkout are purely estimates and can differ in reality, the customer service will be in contact if any extra payments to cover shipping need to be made or any refunds on shipping need to be made.

    Please contact us if you have any questions on this at Info@maurten.ae